FREQUENTLY ASKED QUESTIONS

Please reach us at nigel@xtormonline.co.uk if you cannot find an answer to your question.

How do I erect a printed gazebo?

We recommend reserving your equipment as soon as possible to ensure availability, especially during peak season. However, we can often accommodate last-minute requests.

What is the internal height of the APEX gazebo?

Yes, we require a deposit to reserve equipment. The deposit amount varies depending on the equipment you are renting and the length of the rental period.

Are gazebos manufactured using waterproof materials?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

How do you maintain a printed gazebo?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

Where does my logo fit on a printed gazebo?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

Is the gazebo secure over night?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

Are APEX tents safe to use outdoors?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

Can I alter my design at a later date?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

What printing technique do you use ?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

How do I supply my logo and/or design?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

What is the process to place an order?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

Do you keep artwork, logos and designs from previous orders?

You are responsible for any damage or loss and designsthat occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

What resolution do images and logos need to be?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

Can you match exact brand colours?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

Where do you deliver to?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.

Is the delivery date guaranteed?

You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.